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E-government faces huge challenges in achieving interoperability and integration, taking into account differences in laws, regulations, services, administrative processes and languages across regions and countries. On the other hand, issues like service, data and process?þintegration have been researched by the Semantic Web community for several years now, and in the last two to three years we have witnessed the first applications of semantic technologies in real, operational e-government systems in both Europe and the US which address exactly these challenges. With this book, the editors present the latest research results on how to use semantic technologies in order to improve or even revolutionize the use of ICT in public administration systems. The contributions are organized into three parts: architectures and process integration, ontologies and interoperability, and portals and user interactions. They give a broad overview of how semantic technologies have been applied in different e-government projects funded from the European program for ICT Research and Development, and they cover a wide spectrum of semantic technologies such as development of domain and service ontologies, semantic enhancements of business process models, semantic Service-Oriented Architectures (SOAs) based on Semantic Web Services (SWS) frameworks, and ontology-based knowledge management. In this volume, researchers of Semantic Web technologies will find a wealth of challenging real-world scenarios to stimulate new fields of research, while developers of e-government systems as well as other stakeholders in public administration will appreciate the detailed presentations and discussions of numerous applications in areas such as e-government portals, personalization of Web-based public services, or integration and orchestration of public administration processes.

Digital transformation has emerged as a pervasive force in today's rapidly evolving world, touching almost every sector and industry. In the higher education sector, in which education, research, and knowledge dissemination hold paramount significance for society, the notion of digital transformation per se becomes particularly important. This paper focuses specifically on higher education, acknowledging that it exists in a broader environment. In this work, qualitative methods were applied to explore the meaning and scope of digital transformation in higher education institutions. The systematic literature review formed the basis for in-depth interviews with experts in the discipline to explore the meaning and scope of digital transformation in higher education institutions. Then, for the purpose of preparing the case study, the concepts that emerged from the systematic literature review and interviews with experts were grouped together through a keyword-based pattern. Lastly, a case study was conducted at a Greek university with the aim of better understanding the way in which university members of a particular higher education institution perceive the meaning and scope of digital transformation. Our analysis provides valuable insights into higher education institutions for decision-makers and those involved in digital transformation initiatives, offering a comprehensive definition of digital transformation in higher education institutions. Finally, this paper can also serve as a basis for researchers who are interested in defining the meaning and scope of digital transformation in their own research fields.

This article investigates which public values are prioritized in e-government policies, what the connection is to governance approaches and how the public value prioritization can be explained. Strategic horizontal e-government policy documents are analysed from 2000 to 2018 in Belgium, the United Kingdom and the European Union. A public value typology is developed which connects three-ideal type governance approaches: (1) hierarchy, (2) market and (3) network. The results show that market related public values often play a dominant role in e-government policy documents, but so do – to a lesser degree – network related public values. Hierarchy related public values are seldom dominant. At the national level, four factors explain the prioritization: The attention for a specific governance approach at a given time, the influence of politics, the specific topic of the e-government policy document and the role of authors. Power distribution at the EU level plays a key role in defining the public values balance. This articles contributes to the knowledge on public values in e-government policies, the wider discussion on governance approaches in public administration and the need to understand the relation between public values and public value creation.

International audience ; Opening public sector information has recently become a trend in many countries around the world. Online government data catalogues with national, regional or local scope act as one-stop data portals providing descriptions of available government datasets. These catalogues though remain isolated. Potential benefits from federating geographically overlapping or thematically complementary catalogues are not realized. We propose an RDF Schema vocabulary as an interchange format among data catalogues and as a way of bringing them into the Web of Linked Data, where they can enjoy interoperability among themselves and with other deployed datasets. The vocabulary's design was informed by a survey of seven data catalogues from five different countries, and has been verified by unifying four data catalogues to allow cross-catalogue queries and browsing.

The scale, volume, and distribution speed of disinformation raise concerns in governments, businesses, and citizens. To respond effectively to this problem, we first need to disambiguate, understand, and clearly define the phenomenon. Our online information landscape is characterized by a variety of different types of false information. There is no commonly agreed typology framework, specific categorization criteria, and explicit definitions as a basis to assist the further investigation of the area. Our work is focused on filling this need. Our contribution is twofold. First, we collect the various implicit and explicit disinformation typologies proposed by scholars. We consolidate the findings following certain design principles to articulate an all-inclusive disinformation typology. Second, we propose three independent dimensions with controlled values per dimension as categorization criteria for all types of disinformation. The taxonomy can promote and support further multidisciplinary research to analyze the special characteristics of the identified disinformation types.

Part 2: E-Government Services and Open Government ; International audience ; This paper maps the participatory process applied during the development of open government commitments by twenty-nine Open Government Partnership countries. It investigates the role and perceived value of e-participation practices and their relationship to inclusive interaction with stakeholders. The insights of the paper on the perceived value of the tools and methods used and the main impediments to the open government commitment creation process may help governments more effectively design their public participation efforts and increase the level of civic engagement in policy making. Although the results of this analysis derive from activities related to open government reforms, they may also be applicable to introducing participatory public policy formulation approaches in a broader range of policy domains.